Selection method

How What to Use answers the question

What to Use helps you find Australian software for a specific task. Tell it what you need to get done, such as run payroll, take bookings or send a proposal, and it shows products that say they do that job. Browse the directory for the current catalogue.

Tasks come first

Each product is filed under the tasks its own website says it handles. A task gets its own page once three or more products cover it; 8 tasks do, including booking and ticketing, ecommerce operations, practice management, accounting workflows, freight management, payroll and workforce management, marketplace platforms, and proposals and billing. If a product handles two tasks, you will find it under both.

Why a product is here

It must be a named software product with an official site, not a business that installs or recommends software. It also needs Australian evidence from that site, which the product page quotes: 12 list an Australian office, 13 mention Australian operations, 7 state Australian origin and 6 give an Australian head office.

What you will not find

We do not pick a winner for each task, and products carry no ratings, reviews or best-of lists. Task pages list products A to Z so that no product gets a head start; the directory ranks businesses from public map listings by their Google rating, as set out below, with the products after them. Prices are not reproduced, but 17 products link to their own pricing pages.

Tell us about a change

Products were checked in September 2026; each page shows its date. If a product no longer does a task, has been renamed or has shut down, email support@whattouse.com.au. Please include the product's own page that shows the change.

How the directory is ranked

Ranked by Google rating adjusted for the number of reviews: every business starts at 4.5 stars from 10 reviews and its own reviews move it from there, so 4.9 from 300 reviews ranks above 5.0 from 6. The ratings are Google's figures as held in our data in October 2026, not an assessment by What to Use. The directory page lists every business What to Use holds, best-rated first, and each category and city page ranks the businesses in that category and city. A business whose branches share one website may be listed at only one of them, or at a few, so a chain's shop or office in your city may have no entry of its own here. Each listing carries that branch's own Google rating and review count, and its card says where that branch is. Source-checked profiles have no Google rating on file: they follow the ranked list on the directory page and are listed alphabetically on category pages. A city page shows its best-rated 100 as cards and the rest in a compact ranked list.

Businesses from public map listings

Besides its source-checked profiles, What to Use lists 1,501 businesses taken from their public map listings, across 25 ranked city pages, as held in our data in October 2026. Each is marked "Public map listing". A business is included only with at least five Google reviews, a primary category that matches the page, and a location placed from its own address or map coordinates; a business on our removal list is never included. These businesses have not been checked against their own websites. Each has a profile with its name, suburb, Google rating with the review count and the city page it is listed on, linking to its own website or its Google Maps listing.